Full TPA Services
• We are capable of handling all aspects of Third Party Administration: from front-end enrolment to recoveries on paid claims.

• We can help you balance costs while ensuring eligible medical care with North American standards.

• Multilingual staff 24/7 – always open.

• Our dedicated Staff Development team ensures seamless co-ordination of complete program and procedures training to ensure the highest standards for accurate information from friendly, empathetic and professional staff.

• Specialised areas of expertise. Staff, such as examiners of specific types of claims, has additional experience and training. Each medical staff member is exceptionally qualified with flight physiology training and participates in patient repatriations.

• Connected around the globe through extensive and sophisticated networks.

Systems
A proprietary case management system is designed to capture all necessary details to ensure easy emergency assistance and claims administration. It allows staff to capture data and quickly review the current status of a case. This sophisticated system allows detailed case management and provides extensive information for client reports.

Reports
Data is captured at all levels, from the case management phase through to the claims paying and recovery stage. This is collected and analysed to provide clients detailed reports on program activity. Distribution of the reports can be provided to clients in a secure manner.

Program Development
WTP has significant experience in working closely with clients to help shape their program to meet customer and market niche needs. Programs range from simple travel medical insurance to medically underwritten options for a specialised market. WTP is committed to working with clients to achieve their expectations and anticipate their needs, as it is believed that the success of a program is realised by communication, dedication and solid teamwork.